Update; They asked me to bring to boat in to check it out for themselves. They are replacing the graphics on one side to match the other... Of course I had to stop by Bass Pro shop, ended up buying a boat and motor cover.. of course they had some rattle traps on sale and bought a nice 8' catfish setup. I got lucky and got out of there for $200..
Then it was the mad dash back to the service center to install the cover before this rain and snow hits. If it was just the rain I wouldn't worry so much but the deep freeze is what got me worried. Ice can break cement and I was worried about the plastics on the boat. So now I wait for their call.