The first thing I was going to say was try tightening the drag, but that's already been stated. Does the spool free spin? "Can you take your finger and spin the spool?" Try depressing the spool release and turning the handle. Can you hear the clutch engaging and disengaging?
I agree with Mike I have a Calcutta 400 and that thing is a tank. Mine doesn't have near the abuse Mike's does since it's just over a year old, and I have 3 other swimbait/big rig outfits.
Jeremy
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